Mobile Device Friendly Respond to tickets even when on the move or in the field, by simply replying to the email notifications you receive. The response is sent to the end user and appended to the ticket within the help desk, ensuring that all communication is actively stored in the ticket'...
your team will ride through more support tickets in less time, focusing on what matters, delivering the individual touch. We help you to help your customers. Our online helpdesk software is based on industry best-practices to help you organize, itemize, manage and resolve tickets efficiently and...
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single point of contact, communication, and infor...
Any company that does business online needs help desk software. In many cases, help desk software is a vital component to a good business strategy that can help both the company and the client. Researching, locating and comparing the options available can be an intimidating undertaking, but it...
When faced with a long list of help desk software solutions, it can be hard to narrow down your options to just one. The good news is that you have many great solutions to choose from that will support your help desk and help in customer retention. Here, we help you sort through the...
HESK allows you to set up a web-based customer support portal or an IT help desk. Hesk is secure, user-friendly, and easy to use. Available as a cloud SaaS solution or on-premise help desk software.
Our help desk software solutions have been carefully designed to meet customer expectations. They are easy to install with simple guides and extensive documentation online. We are of course always here to help and can provide consultancy and training if you do not have the time and resource to ...
Create automatic triggers that respond to events in your help desk with webhook actions. You Host Why Deskpro On-Premise might fit your organization Sometimes, you need complete control over your help desk software. That's why we leave the choice between anOn-Premise or Cloudsolution to you. ...
Increase of help desk software as an indication; Availability of help desk software variations; Features of varied softwares; Trouble shooting using the help desk; Use of artificial intelligence to enhance help desk's knowledge base; Value added to the automated help desks with the use of modules...
Resolve customer support emails quickly and professionally. Increase customer satisfaction. Enable support agents to track, prioritize & solve customer tickets fast with free online help desk software.