On Reddit, many users also shared how they suffered from account lockouts for no apparent reason, preventing them from accessing their money. When this happened, they found that customer support wasn’t helpful. On the plus side, many reviewers on Reddit liked the Vault feature and how it he...
In stark contrast, SoFi has a great reputation. On Trustpilot and Reddit, SoFi customers praise the accessible hybrid account, savings features, easy loan applications, high APYs and competitive rates on its personal loans. Many also call out a responsive and helpful customer support team. ...