In the light of the COVID-19 pandemic, it is crucial to manage tourist destinations to allow the recovery of tourism on the one hand and reduce its negative impact on the environment and the local community on the other. Information provided via social media (SM) by both residents and tour...
Assessment of the effective use of international travel measures during the COVID-19 pandemic has focused on public health goals, namely limiting virus introduction and onward transmission. However, risk-based approaches includes the weighing of public h
The procedures in steps 2 and 3 are detailed in the following section. 3.4. SMII generation 3.4.1. Importance based on SMD This study operationalized 'importance', considering both mentioned frequencies and degree centricity of an item in social media. In addition to using questionnaires for self...
However, 75.6% of experts believe delivery through aggregators cannibalizes the restaurant’s own delivery, and 25.4% are sure aggregators contribute to restaurant brand promotion and increase chain restaurant recognition among consumers due to their wide presence in the media space. Figure 1. ...
Employees' perceptions of chatbots in B2B marketing: Affordances vs. disaffordances 2022, Industrial Marketing Management Show abstract Exploring the impact of COVID-19 on tourism: transformational potential and implications for a sustainable recovery of the travel and leisure industry ...
This research contributes to sustainable tourism literature that seldom investigates the threats to well-being in public health emergencies, and it sheds light on responsible recovery of travel in the post-COVID world.doi:10.1080/09669582.2020.1843047Fiona X. Yang...
Furthermore, there is a strong correlation between high customer- retention rates and sustainable profits (Murphy et al., 2003, p 73), which goes to explaining why social media should be considered a key element these days in CRM. A significant part of CRM, and usually the first step in ...
2. The role of Humanities and Social Sciences in post-Covid recovery and sustainable reconstruction: Organizational resilience, digital transformation and business management. Mobilizing innovation and creativity for national economy and public services. ...
recovery, and post-recovery. Findings reveal the diverse impacts of slacks on resilience, suggesting that hotels should strategically use and accumulate different slacks at different times to maximize their resilience. This study contributes to tourism research on resilience and slack resource theory by ...
More recently, Weaver and Lawton (2013) examined the variations in the cost-benefit assessments performed by residents in response to contentious events, and suggested that mass media could amplify residents' perceptions of the negative impact of tourism, while the social dimensions of residents, such...