Blog articles about providing great customer service, small business management, virtual receptionist services and more.
Fortunately, there are phone service companies out there offering their skills to a wide range of professionals. See if they might work for you.
It’s real phone service with small business phone numbers that access the public switched telephone network (PSTN). But that’s only the beginning. Nextiva’s phone system includes many advanced features small businesses need at no extra cost, such as a toll-free number, auto attendants, ...
Discover 11 effective customer services tips to enhance satisfaction, build loyalty, and drive business growth.
When you let them know that you're reopening, outline the options they have for engaging with your business. Explain your business hours, whether you'll be answering the phone, and what they can buy through your website. This will help maximize sales during this challenging period. Thanks ...
With artificial intelligence, customer service also would be altered. By 2025 or five years from now, AI-based chatbots and virtual assistants would start coming into eCommerce as the new norm to support customers, real-time with their queries, thereby answering customers’ questions in far lesse...
Hansel Moore's home office "wasn't cutting it" — so he found another place to be creative. By Amanda Breen Living How the Sleep Industry Has 'Awakened' The flourishing science of snooze is inspiring a variety of businesses, bringing potential perks for everyone. ...
Small Business Operations For your business to operate efficiently it’s critical that you streamline your internal processes. The articles below focus on answering important questions about business operations, as well as business etiquette, tips on working remotely, and our latest content on business...
answering phone calls accounting and money management tasks customer service data entry content writing research web design and development A successful small business owner knows the strengths and weaknesses of their team members well. Hence, it would help if you tried taking more initiative in getti...
If you want to start a home-based business and you want to impress clients, you can opt for an answering service. The programs usually vary and will usually offer telephone handling, mail handling, virtual office address, and many others. Start a Bricklaying Business A bricklayer is also know...