Small Business Operations For your business to operate efficiently it’s critical that you streamline your internal processes. The articles below focus on answering important questions about business operations, as well as business etiquette, tips on working remotely, and our latest content on business...
Answering The first impression many customers will get of a business is when they call for information or directions. A tossed off "hello" or "yup" isn't what they want to hear. Answer the phone with the name of the business and a greeting along the lines of "How may I help you?" ...
If a salesperson sends you an email thanking you for speaking to him on the phone and you have no need of his company's products, responding to him may open the door to an endless series of messages you would prefer not to receive. In this instance, it's quite acceptable to delete th...
D.Answering a call whenever it comes in. 答案:D 细节理解题。根据倒数第二段第二句可知,无论什么时候来电话都接是不被 接受的行为。 5.In the writer's opinion, workplace etiquette ___. A.is easy to master B.is considered important by all employees C.can be helpful in doi...
【4】Which of the following is considered NOT acceptable about making phone calls in the workplace? A.Using polite language. B.Listening with patience and care. C.Speaking clearly. D.Answering a call whenever it comes in. 【5】In the writer's opinion,workplace etiquette___. A.is easy ...