If you’re a Sky Broadband customer, you canuse their online toolto test the download speed to your hub. If it falls below the minimum guaranteed speed for three days in a row, you can apply for a credit on your account that’s equal to one month of your Sky Broadband subscription fe...
14 days after your service goes live (this is to allow a bit of time for your connection to stabilise). If you’re unable to get the minimum guaranteed WiFi speeds, you can apply for a credit on your bill that’s equal to one month of your Sky Broadband and WiFi Max subscription ...
What broadband speed do I need? What broadband speeds can I get? How long will broadband installation take? If I don't make calls, why do I need line rental? When you join Sky, you will be sent a new compatible Sky Hub, which allows you to check your speeds and connected devices on...
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Sky’s Speed Guarantee says that if your speed falls below your guaranteed minimum download speed for three days in a row within a 30-day period, you’ll get your money back. Sky will tell you this speed when you’re signing up for the package, and the Speed Guarantee applies to all ...
GuaranteesSpeed Guarantee: Comes with any Sky Broadband product. If the download speed to your Sky Hub drops below your guaranteed minimum download speed for three consecutive days or more, you will have the right to leave your broadband and Talk contracts without incurring early termination charge...
Hi my download speed is constantly below the guaranteed spoed @AC7 how are you testing this I may be a Sky Superuser but I am still just a Sky customer Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi Sky Broadband Hub/SR203, Sky Ultrafast broadbandUltim...
Sky Ultrafast Plus also now includes a very high Speed Guarantee. If your internet speed drops below the package’s guaranteed speed of 400Mbps — which is already incredibly fast — you can claim back a month’s worth of your subscription. Speaking of price, Sky Broadband has launched this...
"Guaranteed connection, with a seamless switch over to 4G backup if the broadband did drop, was why I decided to go with this Sky package.” 0 1 2 Here's the legal bit Sky Business Call charges:may apply if you call from a non-Sky line. Check your provider’s tariff guide. New ...
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