Delayed Baggage Damaged baggage Follow the simple steps below to file a report. This applies only if the last flight in your itinerary is operated by Singapore Airlines, otherwise lodge your report with the operating airline. 1. Lodge a report:A delayed baggage report can be lodgedonlineor at...
If you have a File Reference Number for your delayed or damaged baggage, you can check the status through the Baggage Portal or our chatbot Kris.If you do not have a File Reference Number for your delayed baggage, you may create a report here. Airport Office Address Singapore Airlines ...
They must be carried as cabin baggage only. In addition, for carriage of non-spillable batteries in the cabin, they must be 12 V or less and 100Wh or less. Each passenger is limited to a maximum of two spare batteries. Never carry damaged or recalled batteries or equipment on aircraft....
Baggage If your baggage is lost, damaged, or stolen while you are on your trip, we will pay you up to the maximum benefit listed for baggage coverage in your Coverage Summary. Delayed Baggage If your baggage is delayed by a travel supplier during your trip, we will reimburse you for ...
I wrote a formal complaint claiming compensation under the Montreal Convention including all relevant information and 5 weeks after returning and 4 weeks after writing the complaint, I have not had any acknowledgment to either my complaint or damaged baggage claim. I’m appalled that from an ...
Can I get compensation for my delayed or cancelled SQ331 flight or baggage issues? If your SQ331 flight was cancelled, delayed, or if you experienced baggage issues such as delayed, damaged, or lost bags, you may be entitled to compensation. Compensation amounts and eligibility depend on vari...
Collect all checked baggage before leaving the arrival hall. Check the baggage tag upon collecting your baggage to confirm ownership before leaving the arrival hall. In the unlikely event that your baggage is delayed or arrives damaged, approach the Lost & Found Office assistance, or lodge a repo...
If your wheelchair or other assistive device is damaged, you must inform us or our airline partner of the damage in writing within 7 days. Compensation for the damage will follow the guidelines forlost/mishandled baggage. Singapore Airlines’ liability is limited in accordance with ourGeneral Cond...
Collect all checked baggage before leaving the arrival hall. Check the baggage tag upon collecting your baggage to confirm ownership before leaving the arrival hall. In the unlikely event that your baggage is delayed or arrives damaged, approach the Lost & Found Office assistance, or lodge a repo...
Collect all checked baggage before leaving the arrival hall. Check the baggage tag upon collecting your baggage to confirm ownership before leaving the arrival hall. In the unlikely event that your baggage is delayed or arrives damaged, approach the Lost & Found Office assistance, or lodge a repo...