Managing Workplace Conflict: Innovative Employee-Centric Strategies for HR Professionals in Resolving Employment Disputes and Avoiding Protracted Litigation Participants will learn how to not only manage high-conflict issues in the workplace, but equally as important, how to train their employees and lead...
Relationship Management Types of conflict Conflict resolution Communication Elements of communication Communication techniques Communications media Global and Cultural Effectiveness Cultural intelligence Techniques to bridging differences Cultural norms and dimensions Best practices for managing diverse workforces Business...
Domain 3:Workplace Knowledge Managing a Global Workforce Risk Management Corporate Social Responsibility US Employment Law and Regulations Check Out Mometrix's SHRM-CP Study Guide Get practice questions, video tutorials, and detailed study lessons ...
employee's present needs, leaders must be able to identify an individual's current needs and provide the most effective levels of direction (from managing closely to delegating) and motivation (from selling the employee on the task at hand to empowering the employee through participative decision ...