Customer service problems When things go wrong, you must focus on providing the best possible customer service to bring customers back to your store. Inefficient communication regarding shipping status, delays, or issues can cause poor customer satisfaction and deter people from purchasing through your ...
TheShopify Communityforum is a robust resource where Shopify users, partners, and experts share insights, answer questions, and troubleshoot common issues. It’s an excellent place to find solutions for frequently encountered problems and to connect with other store owners. With thousands of discussio...
While our emails can sometimes end up in your junk/spam folder in your email, there are rare times where your email address has issues receiving email from Shopify. Please contact our authenticated support team for an update on your account status and to ensure that you ...
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In general pleased with them, although they certainly have some bizarre company policies and pretty lame customer service. A few years back I was offered the Shopify Capital Cash Advance. Have gotten and paid back many of them. No problems. The interest is absurd, but the fact that they ...
Learn more:Shipping Issues and Problems? 7 Fixes to the Most Common Fulfillment Challenges According to our data, free shipping influences as many as three-quarters of purchases, while 60% of online shoppers are influenced by fast shipping times and another 53% by flexible shipping options. ...
If you have connected your shopify store to a domain and are now experiencing issues with email, there is a likely solution. Follow these steps to troubleshoot and fix the email connection: 1. Verify that your Shopify account is activated and connected to your domain. ...
If any issues happen with the product, there is no way to contact the Shopify scam stores or the scammer, as they’re untraceable. This scam often occurs in the drop-shipping industry, and it is one of the most profitable scams. That’s because the scammer doesn’t just do this to on...
I recently encountered some issues with adding the Viral Sweep code to my website, and I reached out for support. Aldin immediately jumped in and resolved the problem efficiently. His prompt and effective assistance got us up and running in no time. I am extremely satisfied with the support ...
Customer support plays a big role for customers and merchants as problems or issues may arise at any time. The e-commerce platform is rapidly building and with an increasing number of customers daily, it gets hard to deal with multiple tickets generated by the customers. Both BigCommerce and ...