Here are some of the most popular and beneficial helpdesk software features you should be looking out for: 1. Multiple channels Your shoppers will use Instagram, Facebook, Email, Chat, SMS to contact you. It's essential to pick a ticketing system that has support for all these channels. 2...
Any time you need help, you can count on our Support Heroes. They are strong, they are fast, and they will help you - no matter the time! Chat with us What is Shopify? Shopify is an ecommerce platform that, when combined with HelpDesk, gives you a comprehensive approach to the custom...
You will need to give some more thought to data backups however; although in an emergency you may be able to retrieve data via a Shopify helpdesk enquiry, it’s safer to either export your product data regularly to a CSV file, or invest in a dedicated content backup tool from the Shopif...
It works much better than the other apps I tried (and I tried a lot) and the support was incredibly helpful. They replied almost instantly, and went out of their way to help me and even code something to my liking. Its just amazing! –MYSTAH Germany This app looks fantastic on my...
HelpDesk bills itself as a straightforward ticketing solution for growing and changing teams. Companies may easily manage a variety of consumer messaging in a single, unified environment with this useful technology. There’s even a fourteen-day free trial to try out the features. In addition, hel...
Helpdesk software comes in a number of different forms, but all provide a centralized location to host an FAQ page and manage your customer support correspondence and issues. Most desks make it easy to assign issues to team members and maintain communication history among all related parties. A ...
Shopify 幫助中心 — Support channel 但線上客服最在意的還是「客服回應的即時度」,排除要講英文的電話、感覺就是要等待的 Email,以及步驟稍多且訊息似乎無法保存在一個地方的線上文字交談 Chat,我選擇了 Twitter 這個社群管道,我原本就有一個 Twitter 帳號,偶爾就會用一下,現在剛好可拿來與 Shopify 直接聊聊。
Create professional looking FAQ and Helpdesk page for your store. Also create product specific FAQs and display on specific product pages. Mobile optimized UI.
Adding a customer support service helpdesk It could cost you $19 or $60 per month, depending on which app you choose. There are a ton of awesome features you can add to create a truly robust Shopify store with a great marketing platform and customer service support. But it certainly doesn...
Deskuis an AI-powered customer support platform that helps navigate customer queries from multiple channels under one roof. Streamlining customer queries may be difficult but becomes much easier with the smart helpdesk customer support platform like Desku. From the ticketing system to the impromptu live...