2. Auto-Reply Under the Auto-Reply tab from the Chat Settings page, you can set up an automatic message of up to 500 words: Default Auto-Reply Default auto-replies are messages that are automatically sent when a shopper initiates a conversation. To view and edit your message, enableDefault...
You can provide prompt customer service through pre-saved messages, as a lack of response may cause the shopper to not make a purchase. Set up Auto-Reply Auto-Reply lets you create pre-saved messages that will be sent automatically when you receive a message from a shopper. For instance, ...
Really bad shopee service, purchase two items from Shopee auto generate J&T to sending stock. Never receive call from J&T they just drop the stocks in Guard house and just delivery a message. After notice the message already missing the items could find it . Said can rise a disbute between...
Tip: Activate Vacation Mode if you're away to avoid late shipment and non-fulfilment. You can also set up chat auto-reply to send an automated message to buyers in order to not affect your chat response rate. Note: Vacation Mode prevents buyers from placing new orders, but you are still...