Since 2015, we’ve used ServiceNow to automate our helpdesk support process. When they introduced their Software Asset Management (SAM) module, it was a natural fit for implementing a centralized software catalog. “The scope of work and the objective resonated with SLS because they ...
We also use it for SAM and HAM capabilities. The tool itself is so versatile and useful that we try to integrate as much as we can into ServiceNow. Flow designer is used to automated user management and record keeping for audits. Pros Automation Asset management Ticketing Change Mangment ...
Fast, easy, and on-budget ServiceNow implementation, with zero technical debt. Covers ITSM, ITOM, CSM, SAM, HAM, SPM & SIR. Choose SMART launch today.