Implementing Change Management o Auto Change Categorization o Managing Black-out windows o Maintenance Schedules o Change Risk Conditions o Conflict Properties o Managing Change Request (RFC)Implementation Configuration Management o Introduction to Configuration Item (CI)o Business Services o Creation of ...
ServiceNow is a cloud solution enterprise which we use forIT service management, process automation, IT operation management, and IT business management. ServiceNow provides various ready-made workflows, products, and solutions for an enterprise. ServiceNow is one of the leading players in the Cloud ...
Checkmarx Static Application Security Testing (SAST) Connector Guide ServiceNow Incident Connector Guide Burp Suite Enterprise Connector Guide Micro Focus Fortify on Demand Connector Guide Cherwell Service Management Connector Guide ServiceNow Configuration Management Database (CMDB) Connector Guide Qualys VM/V...
The ServiceNow Developer Program provides developers with resources to learn, build and deploy applications on the ServiceNow platform, and offers resources to ensure a successful application building experience.
What is incident management?What is a service level agreement (SLA)?What is the difference between ServiceNow and Jira?What is generative AI?What is service request management?What is IT change management?What is problem management?What is IT support?What is a service catalog?
Microsoft is transforming the experience of our internal IT helpdesk agents and, using ServiceNow IT Service Management, we’re improving the experience our employees have when they request IT help. We’ve transitioned the traditional and custom IT tools and features in Microsoft service-desk int...
ServiceNow is a web-based Help Desk and Asset Management software. With ServiceNow, you can automatically log trouble tickets for specific alarms and manage incidents from Applications Manager. Logging trouble tickets Applications Manager has the ability to automatically log trouble tickets for specific ...
"Simplifies IT Request Management" Overall: It was great for making our IT support more efficient by automating how we handle requests. Pros: We used it to speed up our IT ticket process. For example, instead of getting bogged down with emails, staff could log issues directly, and our team...
Learn how "Bring your own license" models and ServiceNow Software Asset Management can lead to better software license optimization in public clouds.
Service catalog management With this ServiceNow module, learn to create Service catalogues, customize services, and much more. A user of Service catalogue, Back and end execution Creating catalogue item, record producer, order guide Create RITM and catalogue task ...