With ServiceNow integration, Adobe RoboHelp has extended its publishing capabilities to publish to Knowledge Baseoutput, directly toServiceNow Knowledge Baseas KBs. Pre-requisites Before you begin to start creating knowledge bases and knowledge articles, you must set up ServiceNow Knowledge Management. Fo...
Elias transitioned from a general role at G2K to a more specific role at ServiceNow. “There’s a team and an expert for everything, and you never have to face a challenge alone,” he notes. “There’s best practices and templates to work from, and the amount of knowledge available and...
Jira users can tap Atlassian Rovo, the generative AI tool, from just about any interface in the platform to do handy things like organize and group issues, find documentation, suggest responses, write emails, create knowledge bases, and even provide feedback on decisions. There's even a built...
Self-Service & Process Automation The candidates will answer 20% of the exam questions related to this topic. The objectives contained in this domain are knowledge management, workflows/flow designer, as well as service catalog. Database Administration 30% of the exam questions revolve around the ...
ServiceNow System Administrator Certification Proves Successful the candidate has the essential skills and knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system. Passing this System Administrator Certification exam also sets a set of experiences necessary to cont...
In general, our CSA actual exam has covered all the knowledge that must be mastered in the exam. You just should take the time to study CSA preparation materials seriously, no need to refer to other materials, which can fully save your precious time. To keep up with the changes of the ...
Master pages used for topic templates or for online outputs have been renamed as Topic Layouts. For more information, seeTemplates in Adobe RoboHelp. With ServiceNow integration, Adobe RoboHelp has extended its publishing capabilities to publish to Knowledge Baseoutput, directly toServiceNow Knowledge ...
Type Use the drop-down list to select Knowledge Base preset type. Name Specify a name for the output preset. Target From the target drop-down, choose ServiceNow Knowledge Base. Click Done. You can access the output preset from the Output Presets panel in the Output toolbar. Alternatively,...
To view the published output, click the icon to take you to the landing page of the ServiceNow Knowledge Base, where you can browse to your article. To view the published output, click the icon to take you to the landing page of the ServiceNow Knowledge Base, where you can browse to ...
To view the published output, click the icon to take you to the landing page of the ServiceNow Knowledge Base, where you can browse to your article. To view the published output, click the icon to take you to the landing page of the ServiceNow Knowledge Base, where you can browse to ...