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cmdb_ci.x_pd_integration_pagerduty_service task.x_pd_integration_incident_id This will ensure optimal performance when the PagerDuty application is querying the incidents, group, user and CMDB tables. 👍 ServiceNow User Guide Once initial configuration is complete, please read our ServiceNow User...
The term “CMDB” stands for Configuration Management Database. Within the domain of IT service management, a CMDB serves as a centralized repository that stores specific information about an organization’s configuration items (CIs). These encompass various elements of the IT infrastructure, such as...
20. Why do you need to establish my service in the CMDB? CMDB is the ServiceNow database that we can use to store all technical service information. For example, we can store information such as description and service name, service support information, change management approvers, etc. We n...
Documentation macro For-loop macro GlideRecord macros Demo Summary The Server-side Glide API The structure of an API class Server-side APIs GlideRecord Initialize Example usage addQuery() Available query operators Example usage addNullQuery() and addNotNullQuery() Example Usage canRead() canWrite(...
Getting into CMDB Getting ready How to do it... There's more… See also Setting up an SLA/OLA/underpinning contract Getting ready How to do it... See also Setting up system rules Getting ready How to do it... There's more… Understanding the system dictionary Getting read...
1. Prism Central v5.10 or higher 2. Nutanix Calm v 2.4 or higher 1. Kingston or London 2. ITOM Incident Management 3. MID Server More information If you have any questions, feel free to post a reply at the bottom of this blog, and I’ll do my best to answer it. ...
The ServiceNow Configuration Management Database (CMDB) is enriched, and supplemented with a rich set of device attributes that are pushed by the Defender for IoT platform. This ensures a comprehensive, and continuous visibility into the device landscape. This visibility lets you monitor, and ...
(which is deprecated and it is recommended to replace with CMDB Data Manager), as well as Discovery/Service Mapping and Enterprise Architecture (as they are commonly used in instances where CSDM is implemented). Of course, your engagement may be on an instance with other product plugins ...
that is used for CMDB and Assets and Enterprise Service Management. ServiceNow Adapter uses an API connection to bring data into Assets Data Manager. How do I connect this tool to Assets Data Manager? This task requires Data Manager Adapters admin permissions to complete. See how permissions and...