應用程式的核心功能 ServiceDesk Plus 是 SaaS IT 技術支援中心管理軟體。 透過IT服務管理的功能,它可協助IT管理員有效地組織組織組織內的技術支援人員作業。 根據預設,ServiceDesk Plus (Cloud) 適用於 Azure AD。 若要開始使用 Azure AD 實例中的帳戶,請註冊 ServiceDesk Plus (Cloud) 。 公司總部位置 美國 美國...
通过ServiceDesk Plus聊天机器人获取服务台信息 在ServiceDesk Plus的聊天窗口中可执行各项服务台操作——比如添加注释,通过可操作选项卡提取、分配和关闭工单。 增强IT服务团队协作 在对话框内实现了搜索知识库中的解决方案、并将解决方案发送到Microsoft Teams,加速问题解决。 快来体验ServiceDesk Plus Cloud+Microsoft Team...
API 呼び出しを配置する必要がある ServiceDesk Plus Cloud インスタンスを選択します 要求ID id True string 要求ID を指定する サブジェクト subject string メールの件名を指定します リクエスト テンプレート name string 要求のテンプレート名を指定する 要求のタイプ name string 要求...
An ITIL-ready unified service management solution that runs on cloud ServiceDesk Plus Cloud enables IT teams to implement ITIL best practices, such as incident management, problem management, change management, etc., in their organizations. The modules and the features in the application is designed...
An ITIL-ready unified service management solution that runs on cloud ServiceDesk Plus Cloud enables IT teams to implement ITIL best practices, such as incident management, problem management, change management, etc., in their organizations. The modules and the features in the application is designed...
Note:OpManager follows the "Default Request"to convert and create alarms as tickets in ServiceDesk PlusCloud. While you can add custom fields to this template, it should not be made mandatory. Also, include the fields of the Configuration Item (the devices on your network are collectively called...
If you have ServiceDesk Plus Cloud installed in your network, you can automatically log trouble tickets from OpManager for specific network faults. This helps in issue tracking. Learn how to integrate OpManager with ServiceDesk Plus Cloud| OpManager Help
Select the ServiceDesk Plus Cloud instance where the API call must be placed Subject subject True string Specify request subject Request Template name string Specify request template name Request Type name string Specify request type Requester name string Provide requester name Status name string...
If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk. Note: This is not a stand-alone application. To log in, your organization must have an account with ServiceDesk Plus. ...
If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk. Note: This is not a stand-alone application. To log in, your organization must have an account with ServiceDesk Plus. ...