Learn About ServiceNowSee All ArticlesWhat is ITSM?What is ITIL?What is an IT ticketing system?What is incident management?What is a service level agreement (SLA)?What is the difference between ServiceNow and Jira?What is generative AI?What is service request management?What is IT change manage...
了解ServiceNow 客户改用 Atlassian 的原因 永远告别陡峭的学习曲线、痛苦的升级以及未使用功能的高昂成本。Jira Service Management 的全包定价、直观的实施以及面向开发、IT 运营和业务团队的统一平台可让您的服务管理投资获得更好的回报。 联合开发与 IT 运营团队 ...
See ServiceNow Voice release notes for more information. エージェントは、お客様とのやり取り中に音声通話のトランスクリプトを表示できます。リアルタイムトランスクリプトにより、エージェントはお客様の問題をよりよく理解し、マネージャーは顧客傾向やエージェン...
Find out how Virtana provides two-way integration and bi-directional synchronization with ServiceNow management.
作者ServiceNow 与我联系 概述评分和评价详细信息和支持 Deliver effortless experiences while lowering costs Telecommunications Service Management Today’s communications service providers (CSPs) are under considerable pressure to exceed customer and employee expectations, fight disruptive competitors, and pivot from...
Checklist Deliver more value from IT service management with ServiceNow By using Red Hat® Ansible® Automation Platform to automate actions on IT service management (ITSM) requests and provide a single source of truth about changes made to IT assets, you gain the agility of modern service ...
SERVICENOW CSM What is ServiceNow CSM? Customer Service Management (CSM) is a series of workflows, tools, and best practices for developing, optimizing, and delivering excellent customer experiences. CSM is often used to automate tasks to streamline the customer experience: connect departments, workflo...
Soltrix Solutions providing technology solutions that works. Practice areas in ServiceNow, Project, Portfolio, PPS, PPM, ITBM, Onboarding, ITIL, Azure VM management & ITSM Service Management.
Several years ago, we recognized the need for platform change in our service management tools and capabilities and selected ServiceNow for IT service management (ITSM). We wanted to capitalize on the solution’s functionality, cloud-based architecture and Platform-as-a-Service (PaaS) strengths. Sh...