Download this free service-level agreement template for Word for any outsourcing and technology vendor contract.
Service-Level Agreement Template Used6,890times Adapt this Service-Level Agreement Template as a way to define a service in an official capacity. Use Service-Level Agreement Template Maintenance Agreement Use this template to outline the terms for ongoing support and maintenance of a product or syst...
1. Rider Agreement A service-level agreement template is often used as an addition to an existing SLA contract, providing more specific details about service expectations. It’s important to note the SLA doesn’t alter the original contract’s terms. ...
Service Level Agreement Template This freeservice level agreement (SLA) templatefor Word has the basic elements any SLA should have including service standards, termination terms, payment terms and more. The best part is that it can be easily customized to add or remove any sections that might b...
The included service-level agreement template below is an example of an SLA with a cloud DR service provider. In your SLA, be sure to specify financial penalties and remedies if performance or response time is unacceptable. If a vendor doesn't accept SLAs, seek another vendor....
A Service Level Agreement (SLA) is where an organization sets out the minimum performance levels which they will deliver. These agreements are often used in IT services, software as a service (SaaS), and other similar businesses where it is essential...
Learn more about theimportance of SLA compliance in ITand all aboutfive-nines availability and what it means. Download ourfree service-level agreement templateto get started planning the requirements associated with your organization's DR activities....
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ServiceLevelAgreement(SLA)Template(服务水平协议(SLA)模板) 热度: CFSServiceLevelAgreementPage1 ThisAgreementisdatedthisday---of---2011 ContainerFreightStations(CFS) OperationsServiceLevelAgreement Between KenyaPortsAuthority(KPA) And --- PrivateCFSOperators ThisServiceLevelAgreement(hereinafterreferredtoastheAgre...
This free resource is not for resale or redistribution. | Last updated: 19.12.2024 Service Level Agreement{template} For:Customer name By:Company name Effective Date:2025–12–26 Document Owner:Company name Version VersionDateCommentAuthor