Top Service Desk Software. Choose the right Service Desk Software using real-time, up-to-date product reviews from 10166 verified user reviews.
The software is organised and easy to navigate. I like that reports can be generated quickly within any time frame / selected 'Teams'. Date of experience: May 02, 2024 UsefulShare ES Ethan Scott 4 reviews GB Nov 10, 2020 Amazing! I have loved my experience with HelpDesk, it offers ...
It sometimes misses the functionality of a more common helpdesk software like Freshdesk. Marko Verified reviewer Program Development, 501-1000 employees Used Daily for less than 6 monthsReview source OVERALL RATING 5 EASE OF USE 5 VALUE FOR MONEY 5 CUSTOMER SUPPORT 5 FUNCTIONALITY 5 Reviewed Februar...
Does HelpDesk software have any integrations? Can HelpDesk automate tasks? Do you offer free migration form other system?We're here for you 24/7/365 When you need assistance, you can count on our Support Heroes. They're strong, they're swift, and they'll help you no matter the time!
Overall: I am happy with the software for now and would recommend it for our customers that are in the need of helpdesk software for their teams. Pros: User experience, friendly interfaces, easy to navigate and use in each section: admin, agent and customer. Easy to scale as it is cloud...
Hiveris a multi-channel helpdesk tool built specifically for teams on Google Workspace. The best part about Hiver is that it works right inside Gmail, an interface most teams are already familiar with. It enables businesses to offer quick, efficient, and intuitive customer support without denting...
helpdesk Combodo ITop service desk review Combodo ITop Service desk review is one of few reviews that made me smile. Reason is that it’s so feature rich, that it could replace commercial service desk software. It has all of ITIL functionality: Service desk, Configuration Management, Incident ...
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a helpdesk enables agents to address customer support queries in both a reactive and collaborative way. Service desks, on the other hand, offer a more proactive way of managing customer service operations. So, although both helpdesk support tools and service desk software tools focus on customer ...
LiveAgentis a powerfulcustomer serviceand helpdesk software that can revolutionize how your team serves customers. How? For starters, LiveAgent offers a variety of features and tools to streamline the customer service process, maximizing productivity and efficiency, and ensuring your customers have the...