Service desk software supporting multiple ITIL processes for SMB and Enterprise. Available with SaaS and on premise options including mobile, web and windows clients for superior service management capabilities.
ITIL培训 (服务台)The_Service_Desk 服务台 Slide1 目标–首要目标 •作为用户和IT服务管理联系的中间点 • 为处理事件和请求，同时为活动提供一个接口，活动包括：变更管理ChangeManagement问题管理ProblemManagement配置管理ConfigurationManagement版本管理ReleaseManagement服务级别管理ServiceLevelManagementIT服务连续性管理...
6，风向标。这的简单说了毕竟ITIL这玩意儿是老外发明出来的，怎么做是老外说的算而我们只是跟风造势而已。
Improve your IT operations with our service desk software. Our ITIL service desk solution streamlines your support process and integrates with UEM
Jira Service Desk 3.5 (4780 点评) 试用服务 提供IT服务台和票据软件,使你能够自动处理、优先处理和更快地解决请求。它具有自助服务平台、资产跟踪器、移动应用程序、ITIL工作流程包、团队协作等功能。它提供各种资产管理插件,包括Insight资产管理、Ephor资产管理、Oomnitza、测试管理的SuiTest和Device42。 EasyVista...
3、 have service desk experience, familiar with ITIL process priority 4、 Familiar with service Now process platform priority 吴先生半年前活跃 联想集团·工程师 竞争力分析 加载中... 个人综合排名:在 人中排名第 一般良好优秀极好 BOSS 安全提示 ...
Service Desk is a SaaS (Software as a Service) application that helps you manage your IT services from end to end. Service Desk is based on the internationally recognized Information Technology Infrastructure Library (ITIL) framework and covers incident, problem, change, release and configuration...
IT Infrastructure Library & Service Desk (ITIL介绍&服务台) 大纲 ITSM介绍 IT服务的最佳实践“ITIL”综述 服务台 ITIL——服务支持 ITIL——服务提供 ITSM介绍 Gartner Group的调查表明大量企业在IT项目中需要面对: IT项目生命周期 大约80%的时间与IT项目的服务和运营有关 其余20%的时间与规划、建设相关 影响服务...
Intuitive ITSM software for your Service Desk. Standardise your processes with a single, all-inclusive, unlimited IT service desk solution. Try for free!
Service Desk is a highly versatile program and is fully compliant with ITIL standards. This means it allows you to track the planning, implementation, and monitoring of system extensions. And it can be integrated with more than 200 cloud applications, including OneLogin, Microsoft Azure, Nmap, Ok...