Customer Service Portal What can we help you with? SIMS Reading Cloud UNIT-e FMS Library Management Cloud CEDAR SSU Hub Raise a Case My Cases All Cases Announcements Service Desk Christmas Hours Monday 23rd December 08:00 – 17:30 hrs Tuesday 24th December (Christmas Eve) 08:...
Learn to use the Customer Portal: start with a Quick Start Guide, then learn more on how to submit issues, requests, track submissions, view messages from agents and more. Each Service Desk account includes a separate Customer Portal, an easy-to-use website that provides your customers with...
Customers can go to the Customer Portal URL provided by their agent (available under Configure > Customer Portal > Portal Address). Customers can click Create an account on the Login page. Customers can enter their name and email address, then click Create Account. They can find th...
Click hereto access the Service Desk Portal Click hereto download the Descartes Customer Support & Client Services Portfolio(Version 4.5 - October 2024 - PDF, 2.2 MB) Alternatively you may send an email toservicedesk@descartes.comor call 877 786 9339 (Outside North America: +800 7866 3390) whe...
Customer Access settings allow you to manage how your customers can interact with your Service Desk account via the Customer Portal, including self-registration via several different methods and a contact denylist.These settings are available at Configure > Customer Access. To enable customer self-...
JIRA Service Desk Documentation Customer Portal Organizing your Customer Portal 由lingbo创建于9月 08, 2014 If you have several request types, you can use groups to organize the Customer Portal. We think groups are helpful if you have seven or more request types. Groups let you specify one or...
Community Products Jira Service Management Questions Translate Service Desk Customer Portal Translate Service Desk Customer Portal Adrian Bogacz November 8, 2022 Hi, Can I modify translate a following text in Jira Service Management Customer Portal? "Żądania" is a bad translation for requests in ...
Customer Service Software: Help Desk, Multi-Company Help Desk, PinkVERIFY ITIL/ ITSM Service Desk & Live Chat by Vision Helpdesk
OMNITRACKER IT Service Management Center offers 15 integrated practices acc. to ITIL®4, certified by PeopleCert. Numerous input channels OMNITRACKER enables ticket creation via various input channels, e.g. by call (CTI), email or via a self-service portal, which can also be integrated into ex...
User Experience:Service Desk helps in enhancing the great user experience as branded customer portal develops consistency and confidence in the support process. 概覽