很多朋友来【自由侠部落】学习Salesforce,都是冲着销售云和服务云去的,这两个产品也是企业CRM上最常用的2个产品。这次介绍的客服人员控制台Console,就是一个典型的Service Cloud应用,视频讲得很有画面感,供大家参考~ 其他Service Cloud功能,Trailhead上的这个小故事上,可以帮助理解 https://mp.weixin.qq.com/s/_mJ...
When it is determined that the requested user interface component is not open in the user interface, the first stored object record information may be retrieved from the server. The requested user interface component at the client machine may be generated without reloading the user interface.Marco ...
Service Cloud empowers service teams to manage cases, knowledge, and incidents collaboratively from a single, AI-powered workspace so you can boost productivity and increase customer satisfaction.
很多朋友来我们【自由侠部落】学习Salesforce,都是冲着Sales Cloud 销售云和Service Cloud服务云去的,这两个产品也是企业CRM上最需要,最常用的2个产品。这次介绍的客服人员控制台Console,就是一个典型的Service Cloud应用,视频讲得很有画面感,供大家参考~ (其他Servi
Once you are connected to Genesys Cloud, you can set up the Omni-Channel and Genesys Cloud CX Utility:Select a phone Activate queues Configure WebRTC settingsAfter configuring the settings, you can select Available for Voice status in the Omni-Channel widget and start receiving the calls. For ...
Service Cloud può aiutarti ad aumentare la produttività del tuo team e a chiudere i casi più rapidamente con una console unificata per gli agenti. Scopri come.
You can use an account associated with the admin role to log in to the ServiceComb engine console and create an account or manage a specified account created in the engin
Protected object ID, which is used to distinguish between Internet border protection and VPC border protection after a cloud firewall is created. You can obtain the ID by calling theAPI for querying firewall instances. In the return value, find the ID indata.records.protect_objects.object_id(...
The friendly service name is the name that appears in graphical management tools such as the Services Microsoft Management Console (MMC) snap-in. The service name is the name that is used with command-line tools and with many scripting languages. Each system service may provide one or more ...
What You See in the Overview Section ElementDescription Menu that provides the following options to manage the cluster: Big Data Cloud Console— Open the Big Data Cloud Console. Start — Start all the virtual machines (VMs) hosting the nodes of the cluster. Stop— Stop all the virtual mac...