Hui, SC, Jha, G (2000) Data mining for customer service support. Inform Manage 38: pp. 1-13Hui, S. C. and G. Jha, “Data Mining for Customer Service Support,” Inform Manag , 38(1), 2000,: 1-13.Hui, S.C., Jha, G.: Data mining for customer service support. Information ...
This enables them to determine its impact on sales, customer satisfaction, and on corporate profits. From the results of data mining processes, companies can understand about historical patterns and future trends. For example, summary information on retail supermarket sales can be analyzed in the ...
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loan, investment, wealth management, customer engagement, and customer services. By incorporating Internet services, FinTech companies provide extensive financial services, enabling disintermediation or turning
The interface is quite user-friendly. Anyone can use the software. It's very easy to pull up Salesforce to work or see if there has been any progress on our deals. The option to download the registered deals into an Excel sheet has enhanced our customer experience. There's a feature wh...
How does AI affect customer service? What companies use AI customer service? How does AI enhance customer service? It is time to upgrade to a smarter business communication solution Share on AI customer service solutions are a reality. However, if you think of it as a machine that gives ra...
Customer Excellence Service is the evolution of APS and involves a portfolio of modular services designed to reach your business goals. As part of it, you would take advantage from: Big Data Analysis Allows the examination of the operational conditions of the machine in terms of maintenance ...
and customer loyalty in one fell swoop. To do it right, we leverage BCG's expertise in an array of functional and technical areas, includingAI, service design,agile, and outsourcing. And we employ advanced techniques like process mining, which helps companies see how their processes really work...
Customer delivery experience In short, customers want you to deliver on full and in time. More than that, though, they want to be able to see what’s happening with their order. Expectations on what information is available continue to grow, and having access to that data is the key. ...
Data and Privacy As between Tradeshift and You, You shall own all rights, title and interest in and to all of the Customer Data and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of the Customer Data. ...