Extend the power of Customer Service Incident Management with these related products. Service Cloud for Slack Empower teams to collaborate and solve cases, incidents, and service requests more efficiently. Learn more Einstein for Service Use trusted conversational, predictive, and generative AI ...
Learn how Service Cloud can help you boost your team’s productivity and close cases faster with one unified agent console.
Learn how Service Cloud can help you boost your team’s productivity and close cases faster with one unified agent console.
Why does Jira Service Management Cloud Premium cost more? Jira Service Managment Cloud Premium includes key features that will optimize the way you support your customers, like asset and configuration management, advanced incident and change management, and virtual agent. Companies with customer-critica...
Cloud-based offerings such as Infrastructure-as-a-service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS), are being delivered by various vendors at highly competitive prices to encourage a paradigm shift to utility computing. To optimize the operational costs of managing...
Cloud Data Center Jira Service Management’sintegration with Opsgenie provides a modern incident management solution so you can seamlessly manage incidents for your service projects. With this integration you can: Escalate an incident inJira Service Managementto a major incident in Opsgenie. Opsgenie ...
Learn how to swarm on incidents using incident conference calls in Jira Service Management and the incident command center in Opsgenie.
When you remove a Slack channel from an incident, it isn’t deleted from Slack. You're only removing its connection with the incident in Jira Service Management. Once you remove a channel, you can't add it to back to the incident. You can create a new one at any time.To remove a...
Moving to Jira Service Management Cloud Resources to help you plan and set up a successful move to cloud. What to know when migrating ProForma Data Center to Cloud Use forms in Jira Service Management Learn how to use forms to gather more information from your customers and team. Where can ...
Jira Service Management Cloud Premium is equipped with the advanced capabilities you need for modern service IT service management. Compare with our other plans to see which is right for you. 比较所有计划和定价 功能 Standard 计划 Premium 计划 ...