Gartner魔力象限™使用二维矩阵来评估CRM客户参与中心(CEC)公司,基于其愿景完整性和执行能力,考虑产品/服务、整体可行性、执行/定价、市场响应能力和跟踪记录以及客户体验等因素。 Gartner将Salesforce的Service Cloud评为愿景和执行能力的领导者。 Salesforce观点 “我们很荣幸连续 14 年被评为客户参与中心领导者,Servic...
Leading cloud providers like AWS, Microsoft Azure, and Google Cloud Platform are prominent players in the IaaS market, according to Gartner's Magic Quadrant.This revised introduction provides a clearer structure, improved sentence flow, and eliminates unnecessary phrases. It also offers a more concise...
Access the Gartner report A Gartner®Magic Quadrant™Leader Oracle has been named a Leader in the 2023 Gartner Magic Quadrant for Strategic Cloud Platform Services. Gartner recognizes Oracle as a Leader due to our vision and execution.
Verified user of Salesforce Service Cloud Mar 22, 2024 Supportive analytics features but needs to improve in the area of pricing Pros "The product's initial setup phase was straightforward." Cons "The product's high price is an area of concern where improvements are required." ...
Citrix Cloud Government Manage licenses Renew maintenanceANALYST REPORT2024 Gartner® Critical Capabilities for Desktop as a Service ReportIn the Gartner® Critical Capabilities for Desktop as a Service Report, vendors were evaluated based on their product scores for four Use Cases: Remote Workers, ...
Product management leaders at service provider organizations can add more customer value by broadening their portfolio to cover the whole range of the cloud services spectrum.
The article discusses a report by consulting firm Gartner on the platform-as-a-service technology (PaaS) segment. PaaS is defined as technology operating in the cloud, between the application layer and operating systems, networks, and storage. These services, including application containers, data...
We are currently using AI in our contact center16 UpvoteCommentSaveShare Do you use automation for managing cloud spend? CloudStrategy & Architecture+1 more Yes52% No, but we plan to40% No, and we don't have plans to7% View Results 2.3k views...
Huawei Cloud has progressed rapidly over the past year. According to a Gartner report, Huawei Cloud is ranked 5th in the IaaS market for 2021. Huawei Cloud will continue to enable thousands of industries in the future. Through Infrastructure as a Service, Technology as a Service, and Expertise...
2.7Cloud service and AI A“Cloud service” is any service made available to users on demand using the internet from a “Cloud computing” provider’s server, instead of the traditional company’s own in-premises servers. “Cloud services” are designed to provide easy, scalable access to appli...