Please visit https://returns.selfridges.com/ and then follow the steps to get your QR code via email and take this and your packaged item to any Post Office or Royal Mail Customer Service Point. The QR code provided will then be scanned and a returns label will be printed for you. For...
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To cancel a Purchase, a Buyer must clearly inform Selfridges Rental, preferably by email to the following address contact@selfridgesrental.com, giving the Buyer’s name, address and order reference; or by completing and submitting the cancellation form included within the parcel, also available at...
I am a Selfridges + subscription. Only used for three to four months, account was disabled for no reason, before that I had placed more than 20 orders. Sent email to Customer Service, first reply was not to answer my query at all. Second reply was to ask my billing address to check....
Selfridges service is terrible! The entire order was sent to the wrong items. I contacted the customer service to process the return of wrong items and attached a paper in the box to explain the return reason. As a result, Selfridges refused to refund after receiving the returned goods. I ...
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The customer service department was shocking. This is one company to avoid. See you in Court.___Thank you for your reply but I had previously sent an email and had not received any response. Your online chat service was diabolical. I can only assume that you have outsourced this abroad....
Some of the worst customer service I've… Some of the worst customer service I've ever dealt with. Placed an order on 29.12 and its still missing 2 weeks later. I've reached our via phone, email and chat and they don't want to know. Now I'm over 50 pounds out of pocket and th...