The specific objectives of the study are to investigate the comparative impact of relationship marketing strategies on customer satisfaction and also, to evaluate the effect of customer retention strategies adopted among MTN, Glo, and Airtel networks in South Eastern Nigeria). The population of the ...
A Big DEAL: Why Finastra adopted LinkedIn Learning to provide avenues for critical skill development, and achieve its goal of becoming the number one Open platform for innovation in financial services Finastra case study Read their story Discover how organizations like yours are finding success with...
Overview of Indian Telecom Industry One of the fastest developing industry in the service sector is telecom, India is the second largest market for telecom industry, it is been estimated that the mobile industry would contribute approximately US$ 400 billion to GDP during the year 2014. According...
Global system for mobile communication (GSM) became the most active industry in our country Nigeria, since its inception in 2004. The number of service providers keeps on increasing, but the quality of services (QoS), provided is still low. This research work, studied by way of extensive ...