It's unclear whether schuh offer guarantees on their school shoes, however they do have a returns policy parents who are unhappy with their goods can return their items to schuh with their receipt. You'll receive a refund or exchange on unused items in their original condition, including label...
Schuh has a 365 dayreturns policy, so the e-receipt gives sufficient longevity for the returns lifecycle. In-store tech for improving staff satisfaction and company culture This in-store system has a dashboard function that allows sales associates to view the store sales and conversion rate, and...
Overall this seems like a really good use of live chat as it comes close to replicating the in-store experience, and I can imagine it would be particularly useful when shopping for gifts. There is one UX issue with it however, as it doesn’t automatically scroll down to show new messages...
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