What is SAP Service Cloud? SAP Service Cloud is a customer relationship management (CRM) solution that offers AI tools to enhance customer service, including omnichannel service, agent experience, and case management. With intelligent customer service, you can: Accelerate issue resolution by ...
图中提到,SAP Cloud Platform 上的 AI solution,能够预测 conversion probability,这是个什么概念呢? 1.png 2.png "Intelligent Sales"流程中的Conversion Probability指的是在销售过程中,通过智能化技术和数据分析来评估某个潜在客户最终成交的可能性。这一概念的核心在于利用先进的算法和机器学习模型,结合历史数据和...
SAP S/4HANA Cloud Private Edition SAP S/4HANA SAP ERP Supply chain management Supply chain planning Supply chain logistics Manufacturing Product lifecycle management Enterprise asset management Financial management ERP for Small and Midsize Enterprises Financial planning and analysis Accounting and financial...
1. 登录https://help.sap.com, 搜索栏里输入cloud for customer: 在搜索结果里选择"SAP Cloud for Customer"即可。 进入明细页面,即可点击对应的链接开始学习。 比如上图的SAP Cloud for Sales和SAP Cloud for Services,就是SAP C/4HANA里的Sales cloud和Service Cloud的一部分。 大多数文档都可以下载成PDF保存...
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SAP Cloud Identity Services are a group of services, designed to enable identity and access management across systems. They aim to provide a seamless single sign-on experience for users in the cloud while ensuring that system and data access are secure.
We have a business requirement to create a Custom Inventory Aging Report in SAP S/4 HANA Public Cloud with FIFO Functionality. However, we do not manage the stock with either Batches or with Serial Numbers. Need help on this. 6m ago ...
Hello,I'm trying to use the new Joule HANA modeling assistant (see https://help.sap.com/docs/hana-cloud-database/sap-hana-cloud-sap-hana-database-modeling-guide-for-sap-business-application-studio/get-answers-to-modeling-questions ) but I'm getting t... ...
In the last two years, SAP has released many new features and improvements in SAP Service Cloud. The solution was enhanced to deliver much faster resolutions and a superior customer service experience through a range of new capabilities. It provides accurate, consistent and up-to-date information...