I expect a timely resolution to this matter and kindly request that you respond to this complaint within 14 days of receiving this letter. You can reach me at [Your Phone Number] or [Your Email Address] to confirm the resolution or to discuss any additional information you may require. Than...
From:name@email.com Subject: Acknowledgement of the Return of the (What Product is Found Defective) Acquired Dear Name, We are sorry for the inconvenience you had with the defective model of the (Product type, e.g., computer). We received a letter stating that you would like a different ...