Monica and Andrew are planning a surprise party for Tess to show their appreciation. A new angel, Ronald, from Records and Permanent Files, shows up at the party hoping to meet Tess. The only problem is that Tess is running late and the hotel’s banquet manager, Mr. Nalls, is pressurin...
D1. Managers can use humor and give their employees small tokens of appreciation for work well done. Also, research indicates that when leaders are in good moods, group members are more positive, and as a result the members cooperate more.144 Finally, selecting positive team members can have...