understanding the declarative features of Salesforce (and what your admin counterparts are working with) will keep your org’s design and performance optimal. This guide will outline the Salesforce Developer training options out there, the key concepts to learn, how to extend...
Salesforce In-App Guidance is an out-of-the-box tool that empowers Salesforce Admins (and power users with the Manage Prompts and View All Profiles permissions) to create custom training for user enablement or onboarding, displayed on Salesforce Lightning pages asprompts. Here’s the big adv...
Intellipaat is offering in-depth training in Salesforce for you to clear the Salesforce certification. The trainers at Intellipaat are all industry experts with over a decade of experience. They have worked in some of the top companies around the world in the Salesforce domain. As part of t...
For a support representative, patience goes a long way. Agents need to be able to regulate their own emotions and put themselves in another’s shoes. As part of your customer service training, be sure to encourage your team to empathize with confused or frustrated customers. It can be quit...
It helps to speed up the process of training new sales representatives. CRM gives detailed data about customer behavior and their interests. This keeps you focused on the customers. CRM helps you predict customer needs so that you are prepared before they come to you. Get 100% Hike! Master ...
The concept behind Salesforce is software as a service (SaaS), where instead of client software installed on each user’s computer, they access the service through a web browser. This spares the end-user the hassle of upgrading and managing their client software beyond the browser. All softwar...
Salesforce is building an integrated user experience with local social platforms. This is exclusively available for Salesforce organizations hosted on Alibaba Cloud, including: Official account and mini program messaging for Service Cloud Integration with local social platforms for Service Cloud and Sales...
(false). the default value is false . name type string properties create, filter, group, idlookup, sort, update description name of the learning framework. ownerid type reference properties create, defaulted on create, filter, group, sort, update description the user who owns thi...
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A Salesforce Nonprofit Cloud Consultant plays a critical role in helping nonprofit organizations to utilize Salesforce for managing their operations. The role involves consulting with clients to understand their needs, customizing Salesforce to meet those needs, providing training and support, an...