Service Cloud empowers service teams to manage cases, knowledge, and incidents collaboratively from a single, AI-powered workspace so you can boost productivity and increase customer satisfaction.
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Service Cloud empowers service teams to manage cases, knowledge, and incidents collaboratively from a single, AI-powered workspace so you can boost productivity and increase customer satisfaction.
The Salesforce Service Cloud v3.x integration is available to accounts on the following pricing plans: Customer Service Professional, Customer Service Business, Customer Service Digital Operations (legacy) and Enterprise Customer Service. Pleasecontact our Sales Teamif you would like to upgrade to a ...
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START FREE TRIAL Customer Service with Salesforce Service Cloud PagerDuty for Customer Service + Salesforce Service Cloud instantly update agents and stakeholders of critical issues giving them the power to drive action and engage with experts across the organization to decrease resolution time and impr...
L’ingestion des données à partir d’un intervalle horaire peut nécessiter une licence supplémentaire en fonction de l’édition de Salesforce Service Cloud utilisée. Consultez ladocumentation de Salesforceet/ou le support technique pour plus de détails. ...
Service Cloud can be integrated with the organization's knowledge base that contains FAQs, articles and other documentation. Agents can check Service Cloud'sAI-powered recommendationsto surface these documents in the Help Center or in the Service Console. By doing so, they can find the information...
Welcome to the bold new future of enterprise AI, powered by the Salesforce Platform. Build every agent and every cloud quickly and safely on one unified metadata platform that integrates your enterprise data, AI, security and privacy, analytics, automation, integration, and low code development ca...
Service Cloud Service Cloud (service platform) customer service software includes features such as case management, customer access across all channels, integration with legacy data systems, pre-built integrated applications, ticket management, knowledge base, and queue management. Salesforce Platform Th...