Hi,Can you confirm in which scenerio you want to send the email from case ? Is there any standard template you have or ony standard format of email you want to sent to the group of contacts so I can suggest the solution based on it....
This is where the server receiving the email lets the email through, even if the email doesn’t align with the SPF and/or DKIM information; initially, this is recommended in case you haven’t identified all the email-sending sources. p=quarantine This is where the server receiving the email...
But there's different use case where somebody wants to send an email and wants to dynamically send an attachment. So that file is going to be different each time that email is sent. An example of this might be an invoice that's attached to an account or a report that's attached to a...
Under theyour email alert field, turn on thetoggle. When you save your changes in the email builder, we create the flow and connect it to your outbound message in Salesforce. Make sure to save your email again after turning on the toggle. You can edit this case closed workflow in Sales...
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We are sending emails related to Cases using the Messaging.SingleEmailMessage class in Apex. When we send the message using an email template the
for its convenience. It also gives them the ability to see a written record of their correspondence and the option to add attachments, such as a receipt. With theright customer service technology, you can automatically turn an email into a case and route it to the right service team member...
( thecase . getid ( ) ) ; message . setbccaddress ( "bcc@email.com" ) ; message . setccaddress ( "cc1@salesforce.com; cc2@email.com" ) ; message . setsubject ( "this is how you use the sendemailmessage method." ) ; message . setfromaddress ( "from@email.com" ) ; ...
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