Process for logging billing inquiries(记录开单查询的流程) 单击Save(保存)。 确保选中 Default(默认)下拉列表中的 New(新建)。 单击Save(保存)。 添加选项列表值 具体针对某一情况的选项列表值可以降低用户的挫折感,提高通用存储桶的准确性,否则将从所有选项中选择。因产品问题来电的...
( false ). this field is only relevant for the standard case reason field in cases. self-service provides an online support channel for your customers - allowing them to resolve their inquiries without contacting a customer service representative. for more information about self-service, see ...
When businesses respond to inquiries within five minutes, there’s a 75% chance of turning those leads into customers, making it essential for marketing to handle opportunities quickly and efficiently. Salesforce’s mission is to help customers grow relationships, boost productivity, and expand ...
Document and share the practices of Agent A with the team via knowledge articles; Review case history and activities for Agents B and C; Build a dashboard to display individual performance by agent versus the team goal A support agent has a detailed question about product functionality. The a...
Billing (請求) Description (説明) Process for logging billing inquiries (請求に関する問い合わせを記録するプロセス) [Save (保存)] をクリックします。 [Default (デフォルト)] ドロップダウンで [New (新規)] が選択されていることを確認します。 [Save (保...
Dans la liste de sélection Record Type of new record (Type du nouvel enregistrement), sélectionnezBilling (Facturation), puis cliquez surNext (Suivant). Saisissez les informations suivantes concernant la requête relative à la facturation : ...
Salesforce bietet zahlreiche Anpassungsmöglichkeiten, mit denen Sie Ihre Organisation exakt an die Anforderungen Ihres Teams anpassen können. Genau wie ein passionierter Autoschrauber seinen Sportwagen aufmotzt, können auch Sie Ihr System mit einigen schnieken Extras ausstatten...
Os tipos de registro determinam os processos comerciais, os valores da lista de opções e os layouts de página que estão disponíveis para você durante a criação de registros. Crie tipos de registro Billing (Cobrança) e Product Support (Suporte ao produto) para ...