Get customozed Salesforce call center CRM, telephony integration, call center software implementation, call Tracker & contact management with JanBask.
Service Cloud Voice integrates voice communication more deeply into the customer service and CRM processes, thereby improving efficiency, data management, and customer experience. Remember: picking the bestmeans deciding which features are right for your team that will help them deliver exceptional custome...
Learn how contact and call center software can deliver proactive, personalized service across all channels including phone, chatbots, and more — at scale.
(An on-demand, content-management system that allows you to organize, share, search, and manage content within your organization and across key areas of the Salesforce application. Content can include all file types, from traditional business documents such as Microsoft PowerPoint presentations to au...
1、华发的呼叫中心——CALL CENTER 通过实施Salesforce CRM,华发集团的呼叫中心在降低成本与提高客户满意度方面成效卓著。 通话记录查询界面 呼出界面 呼入及弹屏界面 客户可以通过Salesforce call center实现自助式服务,在快捷、方便获取资料、完成查询的同时,降低了用户呼叫的处理成本;它的强化座席功能可对用户呼叫进行...
service back service humans with ai agents drive effortless service. see all service solutions customer service management field service self-service experience omnichannel customer engagement customer service automation & process intelligent service operations customer service ai contact center voice & p...
Jeff has over 20 years of IT consulting experience focused on digital transformation programs and customer relationship management (CRM) platforms. In his leadership role with the U. S. Salesforce Practice, Jeff is responsible for View profile ...
Retain customers by using integrated tools and automating your customer relationship management. We make cases, calls, and your social networks work with you.More» Salesforce Workflows Accelerate your business processes. Accomplish more without hiring additional employees. Increase your efficiency and pr...
客户关系管理(CRM)是指管理您与客户间的关系,通过及时互动获得客户信任,进而达到互利互惠。Salesforce是全球首屈一指的在线CRM提供商,我们的CRM管理系统定能助您企业腾飞!
Lead Management You can use landing pages and email to automatically add new leads and route them to the appropriate sales representative. Your reps will automatically have all the information they need to follow up with one click to email from a personalized template or make a call with the ...