MacErlean, Neasa
The aim of the rules would be, for the first time, to require airlines to pay compensation beyond a ticket refund and to cover expenses that consumers incur, including rebooking on another flight, if the airline causes a cancellation or significant delay. "We depend on airlines t...
the delayed flight is scheduled to depart from an airport in the United Kingdom; you hold a confirmed reservation for the delayed flight; you have met the applicable check‑in deadline for the delayed flight (unless we notify you of the delay before such deadline); you are not travellin...
In order to claim compensation for flight cancellation or delay of three or more hours, passengers must be flyingwithinorfromthe European Union on any airline. If a passenger is flyingtothe European Union from locations outside, they are only eligible for compensation if they booked on a Europ...
If compensation for baggage happens, it can be processed at the journey’s stopover or destination. 8.2 If the checked baggage fails to arrive on the same flight with the passenger(s) due to China Southern’s reasons and thereby causing an inconvenience for the passenger(s), China Southern...
If the delay or cancellation was caused by circumstances inside our control and not required for safety, you are also entitled to the following compensation in case you were informed about the cancelled or delayed flight less than 14 days before your original scheduled time of departure. The amou...
Refund in case of flight delay Only if a passenger is physically present at the check in counter and has offered to check in, full refund will be made if the flight is delayed by more than 2 hour beyond scheduled departure time. In case of flight cancellation In case of cancellation of ...
How long of a delay will qualify for a refund? The new rule defines what constitutes a "significantly changed" flight: a delay of at least three hours for a domestic flight, and at least six hours for an international flight. That was previously left to the discretion of the airline. ...
Please note that we may limit or not provide the assistance described above, if doing so would further delay your travel. Compensation If the cancellation or delay of your flight is due to a situation within our control (excluding situations required for safety purposes) and the arrival at...
However, those refunds will be payable only if a passenger does not accept a “significantly changed flight, rebooking on an alternative flight, or alternative compensation.” Refunds are also payable for situations which are both controllableand‘uncontrollable’, so airlines must advise customers of...