you can return products for any reason within 30 days of receiving your order. Please download a tracking label hereTracked Returns | Royal Mail Group Ltd. Or you can contact us via ouronline customer enquiry formand we will advise you on the process for returns. You must return the product...
Need help? I can't find my retailer How long will the return take? Is the size and weight of my item important? Where do I find my order number? How should I attach my label? We can print your returns label - how it works
We will only refund return postage for goods not required if returned in less than 180 days If the Royal Mail Returns is used and the return is over 180 days, we will deduct the cost of the label from your refund If you are returning an item due to a fault of ours, we will always...
Whether you’re looking to track deliveries, send items and returns, find your nearest parcel locker and book a redelivery - you can do it all on the Royal Mail App. Tell us yourdelivery preferences You can now set a Safeplace for where your postie should leave your parcel when you’re...
returned, always indicating the reason for return. Afterwards, a shipping label and return form will be ready for download directly from the website for sending the product(s) back to us. We will also send an e-mail with these documents attached and instructions on how to complete the ...
A cancellation is not valid until you have received a confirmation from us by E-mail or phone. 5.2 Returns If you are not satisfied with your order, you can return it to us for a refund. Pleasecontact customer servicebefore making a return and they will guide you through the process. Fo...
returned, always indicating the reason for return. Afterwards, a shipping label and return form will be ready for download directly from the website for sending the product(s) back to us. We will also send an e-mail with these documents attached and instructions on how to complete the ...
1Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days International Tracked & Signed cannot be sent to PO Boxes or Pack Stations, because a signature cannot be captured. This restriction does not apply when items...
with our super convenient Parcel Collect option, when our posties come to pick up Tracked Returns, they can bring the label too, meaning you don't need to send one with every order, and your customer doesn't need a printer. Win win. Plus with Labels to Go, we also offer label printi...
1Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days International Tracked & Signed cannot be sent to PO Boxes or Pack Stations, because a signature cannot be captured. This restriction does not apply when items...