https://www.royalmail.com/track-your-item If your item isn’t delivered after 20 working days from the due delivery date for items going to Europe, or after 25 working days from the due delivery date for the Rest of the World, you may wish to submit a claim using the relevant link...
In recent years, Royal Mail has been optimising its network to compete efficiently in the structural growth parcels market, alongside its traditional letters business. We are a modern, digitally innovative brand, connecting customers, companies and countries. ...
Business Tracked, International Business Tracked & Signed or International Business Signed services is lost or damaged while it is with us, then in order to claim compensation you must provide us with satisfactory proof that you posted it with Royal Mail and we received it, along with ev...
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Royal Mail is pleased that members of the Communication Workers Union (CWU) have voted in favour of the Royal Mail/CWU Business Recovery, Transformation and Growth Agreement. 75.84% of eligible CWU members participating in the ballot voted in favour of the agreement. ...
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Ofcom found in 2018 that Royal Mail had attempted to introduce a new pricing model that would have raised delivery costs for Whistl, in a move that prevented the customer launching a rival letter service in 2014. Royal Mail said this month that Whistl’s claim was “unsubstantiated and entire...