I find that insulting, unacceptable and pure BS. The standard response from your customer service people is that your manufacturer only warrants the part replacement. But I don’t really care what the manufacturer gives you, I want to know what you are going to do to make this right and s...
This FAQ page answers the most common questions about Rockauto customer service, including how to contact Rockauto for help. Answers can be succinct, but can also include detailed step-by-step instructions with screenshots. Because the questions and answ
Poor customer service. Complex return processes. Incomplete orders. Misleading product descriptions. Lack of warranties. Absence of phone support. Payment issues like unexpected fees and delayed refunds In short, before you place an order on Rockauto, read these 10 reasons why you shouldn’t. Let’...