“Technology for its own sake is a common trap. Don't build your roadmap as a series of technology projects. Technology is only part of the story in digital transformation and often the least challenging one. For example, the major hurdles for Enterprise 2.0 platforms are not ...
Choosing the technology track of a digital transformation roadmap focuses on building an integrated information infrastructure. This track creates a foundation for integrating data across silos and enables all information management platforms to interact, allowing for data analytics to drive growth. The te...
The results allow for undertaking a gap analysis, and a roadmap to overcome the challenges for a successful digital transformation process is then laid out, as well as general recommendations for its use. Insights obtained from this study show clearly that many realities exist, not only between ...
Digital transformation is a must, but you don't know exactly where or how to start? Together we define the roadmap for your new digital workspace that supports your organization to reach its strategic goals. We translate your needs to innovative and future-proof bu...
Digital transformation step 1: Understand your current digital landscape The first step in any digital transformation journey is to thoroughly understand your current digital landscape. This involves assessing your existing technology, processes and digital capabilities. For a digital bu...
No insurance company has yet completed a digital transformation—one that fully harnesses the power of digital technology to rethink every aspect of the organization. But a number of carriers are making remarkable progress, indicating the direction other
DIGITALTRANSFORMATION:AROADMAPFORBILLION-DOLLARORGANIZATIONSFINDINGSFROMPHASE1OFTHEDIGITALTRANSFORMATIONSTUDYCONDUCTEDBYTHEMITCENTERFORDIGITALBUSINESSANDCAPGEMINICONSULTINGMITSloanMANAGEMENT
Transformation roadmap.What are the timelines, targets, and accountabilities for each of your programs? What moves are needed to fund the journey? Together, these deliverables create a mutually-supportive and internally-consistent system of choices that embed digital strategy in business strategy—and ...
This report reveals a roadmap for revamping the enterprise digital transformation strategy to prepare the contact center for the ‘new normal’: a highly virtual, digital, and self-service-oriented economy.
A data-driven culture is one where data is used to inform all aspects of the business, from strategic planning to day-to-day operations. In this article, you will learn about the key ingredients that leaders and execs need for successful data-driven chan