Riverside has come a long way since it was founded in Liverpool in the 1920s with just 15 houses. The housing association now partners with more than 160 local authorities and provides accommodation to around 100,000 people. Delivering a consistent and positive customer experience on such a mas...
Since taking over One Housing in London communications and repairs have become minimal. They fail to provide compensation or to fix anything (our communal lift was out of order nearly 6 months despite half the tenants being over 70) and their complaints procedure is a shambles - I am still ...
Riverside Housing is boosting engagement and transforming property management with Salesforce Service Cloud & Experience Cloud for Nonprofits.