Customers do want you to be able to fix their problems at the time they happen, not simply receive an apology months later The first question So let’s see how any business, including yours, can give customers what they want: The first question we ask someone when we’re helping them de...
The 100 producer Jason Rothenberg published an apology for neglecting to consider the ramifications of how he wrote Lexa out of the show. Debnam-Carey appreciates the passion surrounding Lexa. “It was hard, but it was also just time,” she said. “I...
Governor Terry McAuliffe (D) said it right when he stated on national TV last evening: "The hate and division must stop, and it must stop right now." But as we face large, looming enemies on the international scene -- like dangerous Axis of Evil, North Korea and Iran -- with weapons...