Don't buy a damn thing with their name on it. Got hot water heater from homedepot. They sell their product but no customer service number. Call number on heater and get transferred from number to number. Have to buy new one after one and a half years ...
poor customer service 01 Sep Posted by David G. 9/1/22 2:52PM If you are considering purchasing a new HVAC system, do not purchase a Rheem. I purchased one in 2018 and have already had to refill it with very expensive refrigerant twice. The total cost of this has been in the...
Trust your new water heater and HVAC system installation to an independent Rheem pro in your area.
Does Rheem offer customer service for their tankless water heaters? Can you adjust the water heater setpoint temperature setting in 1 degree increments? What safety device is used to prevent overheat failure of the heat exchanger? What is the minimum clearance on the back, sides, top, bottom, ...
Physical conditions not covered by warranty include damages from faulty installation or misuse of the water heater or installation by a non-licensed HVAC professional. The limited warranty certificate has a complete list of exclusions and limitations. Some of the lesser-known reasons for a denied war...