More than 130,000 stores will be using this technology by 2023.3. Attract and retain a team to deliver exceptional customer experiences At least 60% of consumers purchase from specific brands because of excellent customer service in the past, so retailers that invest more in their staff will ...
Digital transformation is not just changing the way customers shop, but also how they pay for and finance purchases. Retail trends in 2023 show shoppers are gravitating toward new payment methods, and two stand out for their rapid adoption in recent years: mobile wallets and installment financing,...
Based on extensive global research, 2023 Digital Trends — Retail in Focus shares the current trends shaping the retail industry’s development of ultra-personalised customer experiences. Get the report Creative Creative and seamless personalisation will give retailers a competitive edge in making ‘wow...
In-store traffic has increased, prompting online retail stores to expand into physical spaces to meet consumer demand. In late 2023, Insider Intelligencepredictedthat nearly 85% of future US retail sales will take place in-store, with retail customers motivated by product availability, the ease of...
The retail industry is reshaping the shopping experience in 2023, redefining not only how we shop and sell, but where we shop and what we buy (a mimosa while shopping, anyone?). The cutting-edge retail trends below are guiding each step of the way. The boutique on your town’s main dr...
Our retail tech report takes a data-driven look at global retail technology investment trends and top deals, underscoring the impact of Covid-19. Read more.
Latest retail trends, featuring expert articles, blogs, opinion pieces and multichannel retail reports for retailers and visitor attractions.
As a result, the global retail technology market is expected to grow at a compound annual growth rate (CAGR) of 7.3% from 2020 to 2027, reaching a market size of $221.1 billion by 2027, according to a report by MarketsandMarkets. Sustainability and social responsibility - A survey by ...
Large or small, retail operations must stay ahead of industry trends to survive. And 2023 was a big year in retail trends, one that saw e-commerce continue its steady rise and many big-name brick-and-mortar establishments struggle. Major brands like Rite Aid and Nordstrom—staples of the ...
Retail Technology Report: An Analysis of Trends, Buying Behaviors, and Future Opportunities Total Retail, Arm Treasure Data, NAPCO Research (2019) (accessed August 21, 2020), [https://www.mytotalretail.com/promo/2019-retail-technology-report/]. Google Scholar Wagner et al., 2009 Tillmann Wagne...