3. Retail store associate roles going omnichannel Virtual shopping In years past, one perk of visiting brick-and-mortar stores was to access knowledgeable sales associates. This was especially true for apparel stores as well as big-ticket retailers like furniture or appliance stores. Today, however...
3. Retail store associate roles going omnichannelVirtual shoppingIn years past, one perk of visiting brick-and-mortar stores was to access knowledgeable sales associates. This was especially true for apparel stores as well as big-ticket retailers like furniture or appliance stores....
(v) the software component known as Crystal Enterprise Professional and/or Crystal Reports Professional licensed by SAP and imbedded in Oracle Retail Store Inventory Management. (vi) the software component known as Access Via™ licensed by Access Via of Seattle, Washington, and imbedded in Oracle...
Eighty-four percent of the grocery retail executives surveyed think the store associate experience needs to be as good as the consumer experience As grocers work to reinvent the customer experience, they should also reinvent the employee experience to help overcome some of these obstacles. The workfo...
However, keeping employees engaged is much easier said than done. In our recent “Voice of the Retail Sales Associate” report,300 retail sales associatessuggested a number of ways in which their employers could increase their engagement. By taking action in the following five areas, you can not...
then receive an email offer on their mobile device, then visit the store to see the item and talk with a sales associate, and then return home to complete their purchase using any one of several devices. If at any point the consumer gets conflicting information, their suspicion rises and sa...
Think again. While those elements play a part, retail brand building digs deeper, creating a lasting impression in the minds of your customers. It’s the emotional connection they feel, the values they associate with your store, and the stories they tell their friends. It’s what sets you ...
6. On the Like Item grid, you can now associate the like item information using the following attributes: ■ Weights ■ Scale ■ Store Weight ■ Forecast Dates The like item mapping can be done at the style or color level in the Style or Color section of the grid as highlighted in the...
The MDM meaning in retail is Mobile Device Management. It is a way to remotely manage retail devices. Using an efficient retail MDM product—where devices can be provisioned, updated, and completely managed from a single computer in a remote location—store managers are able to keep their flee...
Automating your exchanges also helps deliver a customer experience that is similar to in-store shopping, where an associate would be on hand to help the shopper find the right color and size. 3. Help your CX team automate return processing ...