The milestones resource is used to view, create, update, and delete the milestones that are set in the lifecycle of a service request, such as first response time of 24 hours for a customer with Gold coverage, or a resolution time of three days for service requests with severity level 2....
Path: /crmRestApi/resources/11.13.18.05/collaborationActions/{CollabActionNumber} Get a collaboration action Method: get Path: /crmRestApi/resources/11.13.18.05/collaborationActions/{CollabActionNumber} Get all collaboration actions Method: get Path: /crmRestApi/resources/11.13.18.05/collaborationAction...
REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience Oracle Account Manage your account and access personalized content.Sign up for an Oracle Account Sign in to my Account Sign in to Cloud Access your cloud dashboard, manage orders, an...
If the client does not specify this header in the request the server will pick a default version for the API. Upsert-Mode: Contains one of the following values: true or false. If true, the server performs an Upsert operation instead of a Create operation. During an Upsert operation,...
Path: /crmRestApi/resources/11.13.18.05/interactions/{InteractionId}/child/smartActions/{interactions_smartActions_Id}/child/UserActionNavigation/{interactions_smartActions_UserActionNavigation_Id} Get an action path parameter Method: get Path: /crmRestApi/resources/11.13.18.05/inte...
For example: Metadata-Context:sandbox="TrackEmployeeFeature". REST-Framework-Version: The protocol version between a REST client and service. If the client does not specify this header in the request the server will pick a default version for the API. Body () Root Schema : accoun...
REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience Tasks Accounts Account Team REST EndpointsSort by Task Path Method Accounts/Account Team The account team resource is used to view the team members and territory team members associated with an account. Get all ...
A service request is a document to track a request from a customer for a service from the time the customer makes the request until the request is resolved. Copy service request attachments Method: post Path: /crmRestApi/resources/11.13.18.05/serviceRequests/action/copySRAttachments Copy ...
It represents attribute specific properties defined in the object definition. Create an attribute Method: post Path: /crmRestApi/resources/11.13.18.05/objectMetadata/{ObjectCode}/child/childObjectMetadata/{ObjectCode2}/child/attributes Delete an attribute Method: delete Path: /crmRestApi/resour...
REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience Oracle Account Manage your account and access personalized content.Sign up for an Oracle Account Sign in to my Account Sign in to Cloud Access your cloud dashboard, manage orders, and more.Free Cloud Platform Trial...