the kind that’s always on call, ready to respond to customer inquiries 24/7. When you set up automated replies onWhatsApp Web, you’re not just saving time; you’re providing a seamless experience for your customers. Imagine it’s 2 AM, and someone is reaching out with a question abo...
When you haven’t heard back from someone, it’s natural to feel slighted. However, don’t let this feeling stop you from getting the answer you need. The key is crafting a powerful response that conveys your need for an answer without sounding desperate or pushy. Using Simple Language fo...
according to the utility's CEO, Shelee Kimura. The company told ABC News that it, "like many utilities," does not have "a power shut-off program" and that "preemptive, short-notice power shutoffs have to be coordinated with first responders," and "in Lahaina, electricity po...
I wouldn’t recommend someone who’s worried to look at this app. It’s just too much information bombarded at them. Female, Group 1 Another agreed, saying the following: You wouldn’t want to read the whole thing because it’s just too much. Female, Group 1 Similarly, others felt tha...
The second thing happened two days after I began Telnetting my way across the world: I received a phone call from my Visa card company, asking me if I had authorized the use of this card for $250.00 in telephone charges, and around $375.00 for shoes. I hadn't. Someone was using my...
Personally, as someone who has coached and led team members in the trenches of service, I believe that you can only achieve high customer satisfaction when you have a bedrock of high employee satisfaction. It’s more than okay to lean on your manager for guidance, but here are some phrases...
I don’t really see a point in getting marketing automation software if you aren’t going to create “custom automated workflows” as MailChimp so eloquently tries to disguise its thievery. It’s like being betrayed by someone you trust. ...
GOT-Research CEO asked John and Daenerys about the mentioned event, when both claimed that they didn’t access the finance folder for almost a year (since leaving the finance department). Important Information: To examine if John or Daenerys have accessed the financial data, which includes that...
But what if someone was opening your emails before… then stopped opening them… and never returned? They’re still on your list, but should they be? They will bring down your open rate, which is only acceptable if they are going to re-engage at some point. If a subscriber is not ope...
GOT-Research CEO asked John and Daenerys about the mentioned event, when both claimed that they didn’t access the finance folder for almost a year (since leaving the finance department). Important Information: To examine if John or Daenerys have accessed the financial data, which includes that...