Reacting to negative comments that are posted on a social media site may present several problems for the provider. First, a direct response via the social media platform to the author of the negative comment may confirm that the individual is a patient of the provider, thus breaching the pati...
you can also contact them directly. Acknowledge you saw the negative review when speaking or writing to an individual privately and ask what can be done to rectify the situation. With the best outcome, a bad review can be removed or even turned into a positive one. ...
How can we respond, in a public manner, to users who obviously need help, and give negative reviews in a public manner. Yelp has the capability and then consumers can see both sides of any issue. The fact that we cant respond to a review (positive or negative) is crazy. 0 Copy wgde...
This is why it’s so crucial to improve your ability to respond to negative reviews. Rather than hoping you can avoid them entirely, it’s better to focus your efforts on improving your responses.You may be surprisedat how good a negative review can actually be for your business. A bad ...