Chief IT Architect at Resolution Life US, Mittal Bhiogade, discusses how the company leverages AWS to address the challenges of customer acquisition and deliver a data-driven, AI-enabled, and people-focused service.
Resolution Life Australasia, part of the Resolution Life Group, is a in-force life insurance company with a dedicated focus on servicing its existing 1.1 million customers in Australia and New Zealand. The company also provides its customers with competitive premiums, quality investment management, ex...
At TD Insurance, we're committed to providing the best possible customer experience. If you have a concern about TD Insurance or the service you have received, we want to work with you to resolve it as efficiently as possible. If a problem cannot be resolved immediately, the following steps...
For an excellent example of a brand adapting its branded visuals for Twitter, check out Trupanion. This pet insurance service chose only to show the pictorial part of its brand logo, ensuring no visibility issues with the brand name but that its identity remained consistent throughout all its c...
MI MM Insurance Agency 1 review US Updated Jul 11, 2019 Invited Blueprint Resolution Services: From the first conversation to the… From the first conversation to the resolution of my tax troubles, they were friendly and efficient. They guided me thru the process with accurate and effective sol...
By the fourth quarter, Xplico had the most customer complaints at 26, indicating the firm’s failure to meet customer claims on time. “The report includes data for all the insurers and reinsurers regulated by the authority except for Invesco Assurance Company Limited and Xplico ...
IT service management (ITSM) tools streamline and automate incident response workflows across the six incident response life cycle phases. They help companies respond to incidents with speed, precision, and coordination. Use Jira Service Management for incident response ...
of recovery and resolution plans); (5) requirements for capital instruments which can be used in the context of restructuring (bail-in); and (6) design of appropriate systems for dealing with liquidity provision, resolution (including insolvency) and customer protection (e.g., deposit insurance)...
(2018) studied an approach to reduce the number of user input requests in the life cycle of IT tickets (incidents). They proposed a preemptive model to prompt users for information needed to service a ticket, based on the predictions of whether a user input request will be needed to ...
Find out how Fixflo can give you the data you need to take your service to the next level. Repairs & maintenance taking up too much of your time? Increase efficiency with a platform designed to make your life easier Get a free demo Jonty Shepheard On the rare occasion Jo...